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Shop Now, Pay Later With KLARNA !

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    Order and Delivery
    Title

    Delivery Times

    Each order will be processed within 24 hours of receiving your order confirmation (excluding weekends and public holidays). You will receive a second confirmation when your order has been dispatched.

     

    The average delivery time is 10-14 days. Please see the table below for the average delivery times for your country.

    !! Always 100% Free Shipping !!!
     

    We cover the shipping costs.
    No minimum order quantity is required.

    Country

    Average Delivery Time

    Australia

    11 Days

    New Zealand

    12 Days

    24/7 Customer Service

    Always FREE Delivery

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    Order Process

    01.

    receive your order confirmation

    If your order is successful, you will receive an order confirmation by e-mail with the order details. You have not received an e-mail? Check your spam folder or contact us for a confirmation.

    02.

    check your order details

    Please check again that you have entered the correct and complete address. Have you made a mistake? Please contact us as soon as possible. (Unfortunately, once your order has been dispatched, we can no longer make any changes)

    03.

    your order is being processed

    Each order will be processed within 24 hours of receiving your order confirmation (excluding weekends and public holidays). You will receive a second confirmation when your order has been dispatched.

    04.

    track your parcel via track & trace

    You can use the tracking code from the order confirmation to track the parcel from the time of delivery. You can enter your code here.

    how much are the shipping costs?

    We cover the cost of shipping. Every order is always delivered to your home 100% FREE of charge. No minimum order quantity is required.

    when will my order be delivered?

    Every order is processed within 24 hours of receiving your order confirmation (excluding weekends and public holidays).
     

    The average delivery time is 10-14 days.

    can i still change my delivery address?

    Did you make a mistake when entering your address? Please contact us as soon as possible! (Unfortunately, once your order has been dispatched, we can no longer make any changes)

    how will my order be shipped?

    Depending on the delivery address, your order will be shipped with one of the parcel services listed below:

    Refund Policy

    Have you received a damaged or incorrect product? How annoying!
    If you have received a damaged or incorrect product, please contact us within 7 days of receiving the product. After that, the deadline for reporting these problems unfortunately expires.
     

    For the fastest possible solution, please send us an email with your order number and a photo or video showing the damaged part of the item. We will use this information to help you with your order and to avoid errors in the future.
     

    In the event of defects, we will always supply a new item free of charge the first time and unfortunately cannot offer a refund.
    Does the item unexpectedly arrive faulty a second time? Then we will refund the entire purchase price!

    Do you have any questions about your order?

    Did you know that we also have a Frequently Asked Questions page?
     

    If your question is not listed there,

    Click here to contact us directly

    Always FREE Delivery

    We deliver throughout the Australia and New Zealand without extra costs !

    Secure Payment

    Your security is our priority. All payments are 100% secure!

    24/7 Customer Service

    Got a question? We're here for you online 24/7 !

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